Nautel
is committed to keeping broadcasters on the air throughout the life of
their transmitters. Nautel’s highly capable technical support team has
over 40 years of combined industry experience, and is available to work
with you to resolve problems. Customers’ technical questions are
answered by experienced broadcast engineers who are knowledgeable in
all aspects of AM and FM broadcasting, and radio beacons. Nautel’s
technical support specialists also perform field service work in order
to resolve urgent or difficult problems.
Whether a Nautel
transmitter is 30 years old or the most up-to-date model, Nautel’s
knowledgeable technical professionals deliver the help that customers
need, when they need it. Customers get direct access to excellent Customer Support 24 hours a day, 7 days a week, 365 days a year.
Nautel's technical support team also provides a comprehensive Training
program that covers theory and the operation and maintenance of
equipment. Courses are available onsite at Nautel facilities, at
customer sites, or in a self-paced format.
When customers need
parts, Nautel's customer service department takes orders day or night.
Customers will soon be able to order parts over the Web, using Nautel’s
new online ordering system. Nautel ships components from its complete
parts inventory at its two facilities in Canada and the United States,
minimizing shipping and customs delays. |